Design the trip of a lifetime in Patagonia

Description

Your journey, your way.

At Yellow Plum, we believe the best way to experience Patagonia is by designing an experience that speaks your language, respects your time, and adapts to what you truly want to experience. Whether you dream of a private trek through Torres del Paine, a scenic vehicle tour through the wildest corners, or a combination of sailing, gentle hikes, gastronomy, and silence... we make it happen. We create tailor-made itineraries for curious, contemplative, active, or relaxed travelers. You choose the pace; we take care of the rest.

From your arrival in Puerto Natales to your last night under the stars, we take care of every detail: transportation, accommodations, meals, local guides, permits, and surprises that transform a visit into an unforgettable memory. Connect with the essentials. Let us guide you.

Write to us and we'll design a unique route together, made just for you.

Reservations and Terms of Service – Yellow Plum Ltda

The following terms and conditions, including the reservation form and any written communications (such as emails) between the client and Yellow Plum Ltda, constitute a contractual agreement. By making a reservation by phone or online, the client is deemed to have read, understood, and accepted all of these terms and conditions.

Payment of the Reservation

To secure a reservation with Yellow Plum Ltda, each traveler must meet the following requirements:

• Make a deposit of 50% of the total value of the program.

• Complete and submit the following mandatory forms:

• Contact and health form

• Liability waiver

🔗 Links will be provided at the time of booking.

Final Payment

The remaining balance must be paid 70 days prior to the trip. The reservation will not be considered confirmed until Yellow Plum Ltda. receives the deposit and the requested documentation. Once the initial payment is received, a detailed invoice will be sent with the total amount and the outstanding balance.

If you book less than 70 days in advance, it is considered a last-minute reservation, and you must pay 100% of the total amount within 48 hours to confirm your spot. Until full payment is received, your spot is not guaranteed and may be subject to changes or additional fees.

Mandatory Travel Insurance

Since our trips take place in remote areas, it is mandatory to have personal insurance that covers:

• Medical and hospital care

• Accidents, injuries or death

• Trip cancellation and reduction

• Repatriation and evacuation

Make sure your insurance doesn't exclude the activities you'll be participating in (trekking, horseback riding, etc.). Yellow Plum Ltda. is not responsible for medical costs or evacuation in the event of an emergency. We will act in accordance with protocols, but the expense is the traveler's responsibility.

Disclaimer
Yellow Plum Ltda does not carry liability insurance. It cannot assume responsibility for incidents related to the traveler's conduct, equipment, animals (in the case of horseback riding), or situations caused by third parties. All travelers must sign a liability waiver before the trip.
Health Condition
All participants must be in good physical and mental health. The health form must be completed and submitted with the initial deposit. This allows us to plan a safe experience appropriate to your abilities.
Passports and Visas
Travelers are responsible for keeping their passport valid for at least two months after the program end date. They are also responsible for arranging any visas or other documents required to enter Chile.
Personal belongings
Yellow Plum Ltda is not responsible for the loss, theft or damage of personal belongings, whether before, during or after the trip.

Payment Methods

1. Payment by credit card
You can pay securely through a Paypal link.
Associated commissions:

• Visa or Mastercard: 2.9%

• American Express: 3.9%

• Paypal: 4.5%

✅ There is no fee if payment is made by wire transfer from a U.S. bank account.
2. Bank Transfer or Direct Deposit
Receiving bank: Banco de Chile, Puerto Natales Branch
Address: Bulnes 520, Puerto Natales, Chile
Swift Code: BCHICLRM

• USD Account: 05-002-03792-01

• CLP Account: 00-236-01389-00

Beneficiary: Yellow Plum Ltda

Rut: 76.447.155-5
Address: Eleuterio Ramirez 444, Puerto Natales, Magallanes Region, Chile

🔔 The customer assumes all international transfer fees. Please specify "OUR" in the transfer fees.

Cancellations and Refunds

All cancellation requests must be submitted in writing and will be valid upon receipt by Yellow Plum Ltda. Refunds apply according to the following table:

• 70 days or more before travel: Full refund, less an administrative fee:

• USD $300 per person (standard programs)

• USD $600 per person (private or customized programs)

• 69 days or less: No refund.

Yellow Plum Ltda reserves the right to cancel the trip up to 70 days before its start if:

• The minimum number of participants required is not reached.

• Force Majeure events occur, such as wars, pandemics, strikes, natural disasters, riots, transportation cancellations, or logistical problems beyond the company's control.

We strongly recommend purchasing trip cancellation insurance to protect your investment.